Shipping
We offer free pickup from our space in the Netherlands. Local drop-offs within the Netherlands are available for a small fee — please reach out before purchase to coordinate.
We handle shipping requests within the EU only. For worldwide shipping inquiries, please get in touch with us.
Shipping is available for most pieces. If an item is too large to ship, it will be noted in the listing. Shipping rates are flat per piece, with reduced rates for additional items in the same order.
We are not responsible for delayed, lost, or stolen packages once they are in the hands of the carrier.
Returns & Exchanges
All sales are final. However, if you encounter any issues with your order, please feel free to contact us.
Because our pieces are vintage, antique, or one-off, natural wear and imperfections are part of their charm. We do our best to highlight details in photos and descriptions — please review carefully before purchasing.
Sustainability
This shop is rooted in a commitment to slow design, circularity, and conscious sourcing. Nearly all of our pieces are vintage or reclaimed, helping extend the life of beautiful, well-made things.
We package with intention — using recycled materials whenever possible — and focus on low-waste, low-impact operations.
Contact
Questions? Interested in local pickup, sourcing, or something custom?
Email us at info@arcacollections.com or DM us on Instagram @arca.collections. We aim to respond within 1–2 business days.